Terms & Conditions

Last updated: February 20, 2026

These Terms & Conditions govern your use of the website located at pottato.shop and the services offered by pottato.shop (“Company”, “we”, “us”). By accessing or using our website or services, you agree to be bound by these Terms.

1. Use of the Website

Access to and use of pottato.shop is for personal, non‑commercial purposes only. You may not use the website for any illegal or unauthorized purpose. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

2. Online Orders

Orders placed through pottato.shop are subject to availability and confirmation. We reserve the right to cancel or modify any order at our discretion, including due to stock unavailability, pricing errors, or technical issues. Order confirmation via email or SMS does not constitute a binding contract until the order is accepted by our team.

3. Pricing and Payments

All prices are listed in Indian Rupees (₹) and are subject to change without notice. Delivery charges, if applicable, will be displayed at checkout. Payment at the time of delivery is currently accepted in cash or via safe digital payment methods as notified on the website.

4. Delivery

Delivery schedules are indicative and may be affected by weather, traffic, or other unforeseen circumstances. We strive to deliver within the specified time windows but do not guarantee exact delivery times. Delivery within the Ahmedabad area is subject to our serviceable zones.

5. Product Quality and Returns

We take care to ensure that vegetables meet high quality and hygiene standards. If you receive spoilt or damaged produce, please contact us within 24 hours of delivery. We may offer a replacement or refund at our discretion, subject to verification of the issue.

6. Account Registration

By creating an account, you warrant that all information provided is accurate, current, and complete. You agree to update your details promptly if they change. We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

7. Intellectual Property

All content on pottato.shop, including text, graphics, logos, images, and software, is the property of pottato.shop or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or use any content for commercial purposes without prior written permission.

8. Limitation of Liability

pottato.shop shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of our website or services. Our total liability, if any, shall be limited to the amount paid by you for the specific order in question.

9. Changes to Terms

We may update these Terms from time to time. The latest version will be posted on this page with an updated “Last updated” date. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

10. Governing Law

These Terms are governed by the laws of India, and any disputes arising from them shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat, India.